On-call engineers
The alert arrives with its investigation.
When the alert reaches you at night, the commands have already run. Read the summary in the channel and open the evidence when you need it.
Diagnosed before you look
A rule starts the investigation the moment a paging alert arrives.
A summary in the channel
The root cause in one sentence in Slack or Google Chat, with a link to the full report.
Follow up from the thread
Mention SKYLINE with the environment and a question; it answers where you are.
Know when it is really over
After mitigation SKYLINE checks the namespace again, and reopens the incident if something is still broken.