Product

An on-call engineer that shows its work.

Connect a cluster, ask in plain language, watch every command as it runs, and read a report your team can act on and audit.

01 · Connect

Add a cluster in a minute.

Paste a kubeconfig into a project, pick an access level, test the connection. Kubeconfigs are encrypted at rest and never leave the server. No kubeconfig to share? Run the in-cluster agent or the engineer bridge instead — see the connection options.

New Kubernetes environment
Name
Production
Access method
Central kubeconfig
Access level
read-only
Kubeconfig
apiVersion: v1
clusters:
- cluster: …
✓ Connected · 5 nodes · 112 ms
Live status
kubectl describe pod search-api-84b9444cd-smclr -n scenario-060.1 s
kubectl get events -n scenario-06 --field-selector reason=OOMKilling0.1 s
kubectl describe pod nginx -n scenario-06not found
Investigating…
02 · Investigate

Watch every command as it runs.

No black box. Each step streams live with its output, ready to copy and re-run yourself. Failed commands stay on the record, too. Metrics and logs join in when you connect Prometheus, Loki or Grafana.

03 · Remember

It knows your runbooks.

Project instructions and linked documents shape every investigation: your naming, your escalation rules, what must never be proposed on production.

Customer A · Settings
Customer instructions
Never propose installing components on read-only environments. Prefer the runbook procedures. Keep reports concise.
Documents
Lab Runbook · 3 files Escalation policy
04 · Report

Every report, the same eight parts, in the same order.

Evidence comes before the conclusion on purpose: you can check the reasoning before you trust the fix.

  1. 01 Summary. What is wrong, in two sentences.
  2. 02 Impact. Who and what is affected — the blast radius.
  3. 03 Evidence. The commands that were run and what they returned.
  4. 04 Root cause. The one explanation the evidence supports.
  5. 05 Ruled out. The usual suspects that were checked and cleared.
  6. 06 Fix. The exact change, ready to copy — or applied, if you allowed writes.
  7. 07 Verification. How to confirm the fix worked.
  8. 08 Confidence. How sure SKYLINE is, and why.